Refund policy

RETURN AND REFUND POLICY

Thank you for shopping with Lamplight Books. We want you to be satisfied with your purchase. This Return and Refund Policy outlines the conditions under which returns and refunds are accepted.

RETURN ELIGIBILITY

You may request a return within 30 days from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Items that are damaged, used, or not in their original condition may not be eligible for a return.

NON-RETURNABLE ITEMS

Certain items may not be eligible for return, including items marked as final sale, gift cards, or downloadable products.

RETURN PROCESS

To initiate a return, please contact us using the details provided below. Include your order number and the reason for the return in your request.

Once your return request is approved, we will provide instructions on how and where to send your item.

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

REFUNDS

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within a reasonable number of business days.

Please note that original shipping charges (if any) are non-refundable.

EXCHANGES

We only replace items if they are defective or damaged. If you need an exchange, please contact us.

CANCELLATIONS

Orders can only be canceled within a short time after being placed. If your order has already been processed or shipped, it cannot be canceled.

SHIPPING

We offer free standard shipping on all orders. Estimated delivery time is 3 to 8 business days.

CONTACT INFORMATION

If you have any questions about returns or refunds, please contact us:

Business Name: Lamplight Books
Address: 1514 Pike Pl # 14, Seattle, WA 98101, United States
Email: ikumanat@gmail.com
Phone: +1 206-652-5554